Setup for Virtual Course

We have summarised our process, from booking to joining below:

Once your course is confirmed, we email you a Course Invite, summarising course details
Prior to the course, we will send you a Registration Link - you will need to follow this link & complete the form to register for the course
Once you register, you will (i) See a [Join] button on the web page that you can click to join immediately (ii) Automatically be emailed a Joining Link with Meeting ID & Passcode that you can use if you are not joining at the time of registration
Note - You should use the Joining Link rather than the Registration Link to join the course
When you join, you will be placed in the Waiting Room, & will be admitted by our Course Administrator
Please test links once received

We use Zoom for delivering our courses
Please ensure Zoom is installed prior to the course
We recommend that you install the full version of Zoom if possible
If you can't install the full version of Zoom, then you can select Join From Your Browser (no installation is required)
Unfortunately, we cannot assist with IT Software/ Hardware issues you experience - you will need to contact your own IT Department
If Zoom doesn't suit your organisation, we can deliver closed training via Teams - this will need to be organised & agreed in advance of your course

We DO NOT give permission for the recording of online training sessions:

As per our GDPR and our Privacy & Consent Policies, we do not record online training sessions and DO NOT GIVE PERMISSION for the recording of audio, screen or video
Our Trainer does not give permission for any recording
Our Trainer & Delegates are entitled to privacy & this is of the utmost importance to us

During the training session, delegates will be required to have their cameras on

We look forward to welcoming you to our training course - by confirming your course with us, you accept these Privacy Terms & Conditions

If you have any queries regarding this, please contact us on GDPR@mullanittraining.co.uk

We would recommend that you have 2 screens/ displays for the course - one screen to watch the trainer & a second screen for you to work on
You should also ensure your camera & microphone are working so that you can engage with the trainer
Setup of screens, microphone, speakers, etc. should be completed & tested before the course date
Unfortunately we cannot provide hardware/ software support, so if you encounter any issues, it may be necessary to contact your own IT support

The course will be run using the desktop version of the software (NOT the web version)
e.g. if you are attending an Excel, Power BI, etc course, ensure the desktop software for Excel, Power BI, etc is installed
If your course is Power BI, ensure that the desktop version is installed & that it is a recent version (no older than 3 x months)
For 365 Courses, access to online software should be available - contact us for details
All software should be installed prior to the course

If we send you files (eg Excel files, PDFs, etc) for use during your course, please ensure you have them downloaded in advance
Once downloaded, check that you can open them
It is recommended that you save the files rather than working directly from Outlook as attachments (eg onto your desktop, network drive, etc)
It is important that you let us know as soon as possible if you experience ANY issues with opening files sent OR with the links sent

Excel - SQL - Power BI - 365 - Project - Belfast:Online & Classroom Courses